Frequently Asked Questions

How long does shipping take?

Orders typically arrive within 7-14 business days. You'll receive a tracking number via email once your order ships.

Are the cleaning heads flushable?

Yes! The disposable cleaning pads are made from biodegradable materials and are safe to flush in standard plumbing systems.

How do I mount the holder?

The CleanWand Pro comes with both adhesive strips and screw hardware, so you can choose the best option for your bathroom wall.

Can I get a refund?

Absolutely. We offer a 30-day money-back guarantee. If you're not satisfied for any reason, contact us and we'll process your refund.

Do you ship internationally?

Currently we ship to the United States and United Kingdom. We're working on expanding to more countries soon.

How do I contact support?

You can reach us through our Contact page or email us directly. We respond within 24 hours.